Consultant - Operations

Jersey City, United States
Job ID: R01519504

Consultant - Operations

Job Title: Consultant Operations
Duration: 3-6+ months
Location: Jersey City, New Jersey

Key areas:

  • We need a helpdesk sort of a person who knows Service Now to catch tickets and one who can coordinate well with the team
  • Service Now for IT Incident Management
  • Min 3-4 years experience
  • IT services management or operations support experience who can help users during roll-outs
  • Work with PMs transition smoothly into operations
  • Governance on overall operations with technical knowledge of high level infra, etc
  • If someone have GXP exp background is good to have, but not mandatory.
  • Pharma working exposure– not mandatory
  • Support role
  • Vendor coordination

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