Product Engineering Delivery Manager

Brillio is the partner of choice for many Fortune 1000 companies seeking to turn disruption into a competitive advantage through innovative digital adoption.  Backed by Bain Capital private equity and Orogen Group, and growing at nearly 60% YoY since its inception, Brillio is one of the fastest growing digital technology service providers.  We help clients harness the transformative potential of the four superpowers of technology – cloud computing, internet of things (IoT), artificial intelligence (AI), and mobility.  Born digital in 2014, we apply Customer Experience Solutions, Data Analytics and AI, Digital Infrastructure and Security, and Platform and Product Engineering expertise to help clients quickly innovate for growth, create digital products, build service platforms, and drive smarter, data-driven performance.

With delivery locations across the United States, Romania, Canada, Mexico, and India, our growing global workforce of over 5500 Brillians blends the latest technology and design thinking with digital fluency to solve complex business problems and drive competitive differentiation for our clients.  Brillio was awarded ‘Great Place To Work’ in 2021 and 2022.  Learn more www.Brillio.com. 

We are seeking a dynamic and experienced Product Engineering Delivery Manager to lead our product engineering and delivery teams in a fast-paced software consultancy firm. This individual will be responsible for ensuring the successful execution of projects while promoting employee career development, fostering a culture of customer advocacy, and enhancing operational efficiencies. The ideal candidate will possess strong leadership qualities, a deep understanding of software development processes, software development languages and architecture, and a commitment to nurturing talent.

·       Mentor and guide engineering and project management teams to promote professional growth and retention.

·       Conduct regular one-on-one meetings to assess team members' career goals and provide tailored development plans.

·       Identify training needs and opportunities for skill enhancement to ensure the team stays current with industry trends and technologies.

·       Oversee the planning, execution, and delivery of software projects to ensure they meet client requirements, timelines, and budgets.

·       Implement best practices in Agile methodologies, promoting iterative development, regular feedback loops, and continuous improvement.

·       Liaise with clients to understand their needs, clarify project requirements, and communicate project progress, ensuring high levels of client satisfaction.

·       Champion customer-centric approaches within the engineering team, ensuring client requirements and user experiences are prioritized in software development.

·       Actively seek client feedback to refine processes, improve product offerings, and enhance customer satisfaction.

·       Develop and maintain strong relationships with key clients, acting as a trusted advisor and advocate for their needs.

·       Establish and track key performance indicators (KPIs) for project success, team productivity, and operational efficiency.

·       Identify opportunities for process improvements and cost reductions while maintaining high-quality standards.

·       Collaborate with cross-functional teams to ensure seamless integration of engineering, delivery, and operational activities.

·       Ensures financial alignment with key team objectives.

·       Participate in strategic planning to align engineering projects with the business objectives and market opportunities.

·       Work closely with other departments, including Finance, HR, Sales, Marketing, and Customer Support, to ensure cohesive and aligned operations.

·       Stay abreast of industry trends and emerging technologies to inform strategic decisions and innovation within the firm.

·       Foster an inclusive and collaborative team environment that values diversity and encourages open communication.

·       Promote a culture of recognition, celebrating individual and team achievements that contribute to overall success.

·       Exercise an open environment for multicultural teams, understanding differences and promoting values across organizations.