The Solution Architect will be responsible for providing comprehensive architectural leadership and design for end-to-end systems supporting the full lifecycle of customer circuits on diverse telecom products. This includes, but is not limited to, Service Qualification, Design, Activation, Test and Turnup, Dispatch, and Service Assurance. The role requires deep domain expertise in telecom products such as Broadband, Ethernet, WAVE, PIP, and IDS, coupled with strong system design capabilities and collaborative skills.
KEY RESPONSIBILITIES AND DELIVERABLES
The Solution Architect shall perform, but not be limited to, the following key responsibilities and deliver the associated artifacts:
End-State System Design & Architecture:
Lead the solutioning and design of end-state systems for the entire customer circuit lifecycle, encompassing: ○ Service Qualification: Architecting systems and processes to accurately determine service availability and feasibility for customers.
○ Service Design: Designing solutions for the technical configuration and allocation of network resources for customer services.
○ Activation: Defining and designing automated and manual processes for the activation of customer circuits.
○ Test and Turnup: Architecting systems for comprehensive testing and successful turnup of activated services.
○ Dispatch: Designing solutions for efficient dispatch and field service management related to circuit installation and repair.
○ Service Assurance: Developing architectural frameworks for monitoring, troubleshooting, and ensuring the ongoing quality and reliability of customer services.
Provide architectural expertise for various telecom products, including: ○ Broadband (e.g., DSL, Fiber-to-the-Home)
○ Ethernet Services (e.g., EPL, EVPL, ELAN)
○ WAVE (Wavelength Services)
○ PIP (Private IP)
○ IDS (Dedicated Internet Service)
Collaborate with business stakeholders, product managers, and engineering teams to translate business requirements into robust, scalable, and secure architectural designs.
Evaluate existing systems and processes, identifying gaps and opportunities for modernization and optimization within the service lifecycle.
Technical Leadership and Best Practices:
Provide technical leadership and guidance to development teams, ensuring adherence to architectural principles and best practices.
Define and document architectural requirements, system specifications, interface definitions, and data models.
Conduct architectural reviews and provide constructive feedback to ensure alignment with overall enterprise architecture and strategic objectives.
Research and recommend new technologies, tools, and methodologies that can enhance the efficiency and effectiveness of telecom service delivery.
Ensure solutions are designed with scalability, reliability, security, and maintainability in mind.
Stakeholder Engagement and Communication:
Effectively communicate complex technical concepts to both technical and non-technical stakeholders.
Facilitate workshops and discussions to gather requirements, present designs, and gain consensus on architectural decisions.
Act as a key liaison between business units, IT development teams, and external vendors.
REQUIRED QUALIFICATIONS AND EXPERIENCE
The ideal candidate will possess the following qualifications:
Education and General Experience:
Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
Eight (8) or more years of progressive experience in IT architecture, system design, and software development, with a significant focus on the telecommunications sector.
Proven experience as a Solution Architect, specifically in designing end-to-end systems for telecom service lifecycles.
Telecom Domain Expertise:
Extensive understanding and hands-on experience with the full lifecycle of customer circuits: Service Qualification, Design, Activation, Test and Turnup, Dispatch, and Service Assurance.
Deep technical knowledge of various telecom products, including Broadband, Ethernet, WAVE, PIP, and IDS.
Familiarity with industry standards and frameworks relevant to telecom operations (e.g., TM Forum eTOM, SID, TAM).
Experience with OSS/BSS systems commonly used in telecom (e.g., inventory, provisioning, fault management, performance management platforms).
Technical Architecture Skills:
Proficiency in designing distributed systems, microservices architectures, and API-driven solutions.
Experience with cloud platforms (e.g., AWS, Azure, Google Cloud Platform) and containerization technologies (e.g., Docker, Kubernetes).
Strong understanding of database technologies (relational and NoSQL) and data modeling.
Ability to create high-level and low-level design documents, including architectural diagrams (e.g., UML, C4 model).
Communication and Collaboration:
Exceptional written and verbal communication skills, with the ability to articulate complex technical concepts clearly and concisely to diverse audiences.
Strong interpersonal skills and the ability to collaborate effectively with cross-functional teams, including business, product, engineering, and operations.
Proven ability to influence and drive architectural decisions within an organization.
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Brillio is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), and sexual orientation.
