Requirements for Architect: • Minimum 10 years of experience in owning ServiceNow Architecture (coding, testing, implementing, maintaining, and supporting changes) in the application. • Minimum 3 full ServiceNow implementations acting as an Architect. • Extensive experience with technical solution design and implementing SaaS and PaaS solutions, with specific Cloud implementation knowledge in architecting solutions for ServiceNow or similar ITIL implementations. • Experience in designing architecture & Working knowledge of all ServiceNow/ITIL modules (FSO, ITSM, ITOM, ITAM, GRC/IRM) • Understanding of the key technologies relevant to the ServiceNow integration solutions including: SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SOAP, SCP, FTPS, JSON etc. • Experience in core system configuration and customize ServiceNow applications and facilitate rollout of new applications and modules and configure Application UI and Configure Workflow • Micro-services architecture understanding and enterprise integration concepts. • Practical experience in common Automation and Orchestration Technologies in ServiceNow • Excellent verbal and written communication skills, including polished presentation skills with the ability to deliver technical issues to both technical and non-technical audiences in a clear and understandable manner. • Strong leadership skills with the ability to lead assignments/teams and mentor others. • Provide excellent customer service, leadership, communication, problem solving and decision-making skills. • ServiceNow Certifications: Certified ServiceNow System Administrator and CIS – SAM/HAM/Discovery or in at least one module.
