Associate Product Director - R01546089

Brillio is the partner of choice for many Fortune 1000 companies seeking to turn disruption into a competitive advantage through innovative digital adoption. Backed by Bain Capital and Orogen groups growing at a significant pace since its inception, Brillio is one of the fastest growing digital technology service providers. We help clients harness the transformative potential of the four superpowers of technology – cloud computing, internet of things (IoT), artificial intelligence (AI), and mobility. Born digital in 2014, we apply Customer Experience Solutions, Data Analytics and AI, Digital Infrastructure and Security, and Platform and Product Engineering expertise to help clients quickly innovate for growth, create digital products, build service platforms, and drive smarter, data-driven performance.

With delivery locations across the United States, United Kingdom, Romania, Canada, Mexico, and India, our growing global workforce of over 6,000 Brillians blends the latest technology and design thinking with digital fluency to solve complex business problems and drive competitive differentiation for our clients. Brillio has been certified ‘Great Place To Work’ over the past few years across all of its locations. Learn more about us @ www.brillio.com.

Location: US

Role Brief – you’ll lead the charge in shaping the company’s omnichannel e-commerce strategy, with a focus on making the 'Cart and Payments' experience as smooth and intuitive as possible. You’ll play a key role in optimizing checkout flows, boosting conversion rates, and integrating advanced payment technologies that meets customer needs while driving business growth.

Key Responsibilities:

Partner directly with clients to enhance their e-commerce cart and payment systems, ensuring solutions meet their unique business needs and drive growth

Develop and implement a comprehensive product roadmap for payment solutions, ensuring alignment with client objectives and their company’s strategic goals

Lead cross-functional teams to design, build, and launch cart and payment features that address market demands, regulatory requirements, and client-specific needs

Stay updated on industry trends and emerging technologies to ensure the client's payment systems remain competitive and innovative

Monitor and analyze product performance metrics to drive continuous improvement and enhance the end-user experience

Define system requirements, integration points, and deployment strategies in collaboration with client's technical and business teams

Create and manage detailed project plans, timelines, and budgets for implementing solutions

Lead product management teams to prioritize features for cart functionality, payment processing, and overall e-commerce journey while ensuring alignment with client expectations

Required experience:

12-15 years of experience in product management or IT consulting, with a deep focus on payments, e-commerce, or omnichannel commerce

In-depth knowledge of cart and payment systems, including payment gateway integrations and end-to-end user journey optimization

Proven track record of successfully launching and scaling payment products or features in competitive markets

Self-starter with strong leadership skills and a proven ability to build, manage, and mentor high-performing teams

Outstanding communication and stakeholder management skills, with the ability to align cross-functional teams and influence decision-making

Exceptional problem-solving skills and a data-driven approach to identifying opportunities and optimizing performance

Experience or familiarity with Adobe platforms preferred

Bachelor’s degree in Business, Computer Science, or a related field

MBA is a strong plus

Required Functional Experience:

Strong customer focus with the ability to engage and influence partners to develop optimal solutions

A founder’s mindset: Own outcomes, manage expectations, drive IT success, and demonstrate administrative excellence

Ability to foster a collaborative team culture, empowering teams to excel and innovate

Capability to influence long-term technology decisions and collaborate with IT and business leadership

Clear and concise communication skills, with the ability to influence outcomes through expertise and analysis

Excellent stakeholder interaction skills, with the ability to build relationships and work cross-functionally

Insightful judgment, the courage to present unconventional viewpoints, and comfort with ambiguity