Director, Delivery & Program Management - R01546314

Role Brief – Director, Program management and Delivery position oversees the end-to-end delivery of software development projects, ensuring they meet business objectives, are completed on time, and within budget. This role involves mentoring PMs, SMs, teams, fostering a culture of continuous improvement, and delivering high-quality software solutions aligned with business needs and technical standards. A strong focus is placed on maintaining regular reporting cadences, meeting target revenue and margins, and driving cost efficiencies without compromising quality.

Key Responsibilities:

Define project goals, deliverables, and success criteria for software solutions.

Develop detailed plans, including resource allocation, timelines, and risk mitigation.

Ensure software development follows Agile or hybrid methodologies, delivering in iterative cycles.

Mentor, coach project managers & teams to achieve their full potential.

Foster a culture of collaboration, accountability, and continuous learning.

Identify skill gaps within the team and recommend training or upskilling initiatives.

Stakeholder Collaboration and Reporting:

Maintain a regular cadence for reporting, including WSR, MBR, QBR

Act as the bridge between business stakeholders, product owners, and technical teams.

Provide actionable insights to stakeholders on project progress, risks, and opportunities.

Revenue and Margin Management:

Ensure projects are delivered within budget while achieving target revenue and profitability margins.

Track and manage financial performance metrics, including cost savings, efficiency gains, and ROI.

Proactively identify and address factors impacting financial performance.

Streamline processes to optimize output, resource utilization, and cost savings.

Implement automation and best practices to reduce delivery timelines and overhead costs.

Negotiate vendor contracts to ensure cost-effectiveness.

Risk Management:

Identify potential risks and develop mitigation plans to ensure uninterrupted delivery.

Proactively resolve conflicts and remove project roadblocks.

Quality Assurance and Delivery:

Ensure adherence to coding standards, testing protocols, and best practices.

Facilitate code reviews, sprint reviews, and retrospectives to maintain high quality.

Oversee final product delivery and ensure alignment with business needs and user expectations.

Qualifications:

15+ years of experience in software development and project delivery.

Proven experience leading and mentoring agile software development teams.

Hands-on experience with SDLC, CI/CD pipelines, and software quality assurance practices.

Strong understanding of software architecture and development methodologies.

Proficiency in Agile tools (e.g., JIRA, Azure DevOps).

Exceptional leadership, communication, and interpersonal skills.

Financial acumen to track and manage revenue, costs, and margins effectively.

Technical expertise in programming languages and frameworks (e.g., Java, .NET, Python, etc.).

Certified Scrum Master (CSM) or SAFe Agilist.

PMP (Project Management Professional) or Prince2.

Bachelor’s degree in Computer Science, Software Engineering, or a related field.

Key Competencies:

Mentoring and Team Building

Stakeholder Management and Communication

Revenue and Margin Management

Process Optimization and Continuous Improvement

Strategic Thinking and Problem-Solving