CPQ Business Process Architect - R01548829

Brillio is one of the fastest growing digital technology service providers and a partner of choice for many Fortune 1000 companies seeking to turn disruption into a competitive advantage through innovative digital adoption. Brillio, renowned for its world-class professionals, referred to as "Brillians", distinguishes itself through their capacity to seamlessly integrate cutting-edge digital and design thinking skills with an unwavering dedication to client satisfaction.

Brillio takes pride in its status as an employer of choice, consistently attracting the most exceptional and talented individuals due to its unwavering emphasis on contemporary, groundbreaking technologies, and exclusive digital projects. Brillio's relentless commitment to providing an exceptional experience to its Brillians and nurturing their full potential consistently garners them the Great Place to Work® certification year after year.

If your passion lies in mastering Quote-to-Cash process implementations and you thrive in a dynamic, rapidly scaling environment, you are who we are seeking for. We’re embarking on a transformative journey to optimize our QTC process using Salesforce platform, and you will play a crucial role in leadering the charge for QTC excellence.

·       Lead the Charge for QTC Excellence: Define and architect the end-to-end QTC process leveraging Salesforce, ensuring alignment with industry best practices and our unique business needs.

·       Challenge the Status Quo: Critically analyze our existing processes, identify inefficiencies, and propose innovative solutions that drive automation, efficiency, and scalability.

·       Be the QTC Champion: Leverage deep expertise in Salesforce CPQ, Billing, and related quote to cash modules to design and implement a robust and scalable solution.

·       Bridge the Gap: Collaborate with sales, finance, legal, product, and engineering teams to gather requirements, define solutions, and ensure successful implementation.

·       Architect Seamless Integrations: Design and oversee integrations with critical systems, including SAP for financial data and our proprietary provisioning applications.

·       Drive User Adoption: Develop comprehensive training materials and provide ongoing support to ensure successful user adoption and maximize ROI.

·       Advocate for Best Practices: Stay abreast of the latest Salesforce releases and industry trends, championing best practices and driving continuous improvement

·       . Be the Trusted Advisor: Provide expert guidance and mentorship to internal teams and cross functional partners.

·       Document Everything: Create detailed process flows, functional specifications, and design documentation.

·       Deep Salesforce Expertise: 10 - 12 years of extensive experience with CPQ applications (in Salesforce CPQ or similar CPQ such as Conga etc.) and has hands-on experience including simple and advanced configuration, and integration.

·       QTC Domain Mastery: Proven track record of designing and implementing complex QTC processes in a SaaS environment, process mapping and modeling, end-to-end process creation, process improvement methodologies experience (CI, ToC, etc)

·       Integration Prowess: Experience integrating Salesforce with SAP and provisioning applications. Business Acumen: Strong understanding of sales, contracts, finance, and legal processes related to QTC.

·       Architectural Vision: Ability to design scalable and maintainable solutions that meet current and future business needs.

·       Communication & Collaboration: Excellent communication, presentation, and interpersonal skills, with the ability to influence and collaborate with diverse 1 stakeholder.

·       Problem-Solving Prowess: Strong analytical and problem-solving skills, with a focus on delivering practical and effective solutions.

·       Change Management Champion: Ability to drive change and foster a culture of continuous improvement.

·       Certifications: Salesforce Certified CPQ Specialist mandatory. Salesforce Application Architect or relevant certifications are highly desirable.

Brillio helps clients deliver authentic and responsive experiences that drive significant impact on profitability & customer advocacy through data-led experience reimagination, focus on customer journeys and partnerships with leading CRM and CX Platforms.

Brillio is an equal opportunity employer to all, regardless of age ancestry, colour, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), and sexual orientation.