Product Manager (Trust & Safety) - R01550989

About Brillio:

Brillio is one of the fastest growing digital technology service providers and a partner of choice for many Fortune 1000 companies seeking to turn disruption into a competitive advantage through innovative digital adoption. Brillio, renowned for its world-class professionals, referred to as "Brillians", distinguishes itself through their capacity to seamlessly integrate cutting-edge digital and design thinking skills with an unwavering dedication to client satisfaction.

Brillio takes pride in its status as an employer of choice, consistently attracting the most exceptional and talented individuals due to its unwavering emphasis on contemporary, groundbreaking technologies, and exclusive digital projects. Brillio's relentless commitment to providing an exceptional experience to its Brillians and nurturing their full potential consistently garners them the Great Place to Work® certification year after year.

Product Manager (Trust & Safety)

Primary Skills

CSPO

Specialization

Product Management: Manager, Strategy & Consulting

Job requirements

Role: Product Manager (Trust & Safety)

Years of Experience: 10+ years

Location: Remote

As a consultant within the vertical team, you will work with our clients to define their digital strategy and execution roadmap, and design and implement differentiated digital solutions to help deliver measurable value.

Job Description:

We are looking for a motivated Product Manager who is willing to roll up their sleeves to build experiences, tools, and processes to keep the quickly growing Client Live community safe. You will work closely with partner teams, data science, and engineering to define and build experiences our Live sellers and buyers will rely on to detect and address trust & safety issues on the platform. You will also work closely with a cross-functional team of legal, risk, policy, and operations stakeholders to drive operational change within Client.

What you will accomplish:

Champion a product strategy for trust & safety through a combination of understanding customer needs, business goals, market trends, and competitor insights.

Identify areas of risk to the client Live platform and make complex tradeoffs to refine a zero-to-one roadmap of technical product enhancements.

Roll up your sleeves and do what it takes to create policies, SOPs, and enforcement mechanisms and scale them across cross-functional stakeholders.

Influence risk and policy stakeholders across clients to make the voice of the Live seller and buyer at the forefront of decisions.

What will you bring:

5+ years of product management or strategy consulting experience with e-commerce experience preferred

Ability to thrive in an ambiguous environment and make tradeoffs based on incomplete data

Proven track record to define and execute on complex product roadmaps through cross-functional collaboration

High levels of ownership and an entrepreneurial spirit to not only identify emerging problems but also address them in a fast-paced environment

Why should you apply for this role?

As Brillio continues to gain momentum as a trusted partner for our clients in their digital transformation journey, we strive to set new benchmarks for speed and value creation. The DI team at Brillio is at the forefront of leading this charge by reimagining and executing how we structure, sell and deliver our services to better serve our clients.

PPE: https://www.brillio.com/platform-and-product-engineering/

Know what it’s like to work and grow at Brillio: https://www.brillio.com/join-us/

Equal Employment Opportunity Declaration

Brillio is an equal opportunity employer to all, regardless of age, ancestry, colour, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), and sexual orientation.

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Salary: 100,000-120,000 USD per year salary