ServiceNow Solutions Architect & Engineering Lead - R01556225
About Brillio:
Brillio is one of the fastest growing digital technology service providers and a partner of choice for many Fortune 1000 companies seeking to turn disruption into a competitive advantage through innovative digital adoption. Brillio, renowned for its world-class professionals, referred to as "Brillians", distinguishes itself through their capacity to seamlessly integrate cutting-edge digital and design thinking skills with an unwavering dedication to client satisfaction.
Brillio takes pride in its status as an employer of choice, consistently attracting the most exceptional and talented individuals due to its unwavering emphasis on contemporary, groundbreaking technologies, and exclusive digital projects. Brillio's relentless commitment to providing an exceptional experience to its Brillians and nurturing their full potential consistently garners them the Great Place to Work® certification year after year.
ServiceNow Solutions Architect & Engineering Lead
Primary Skills
ServiceNow Integration, ServiceNow Development, ServiceNow Administration Specialization
SNOW Consulting: Associate Engineer, Applications & Platforms Job requirements
Define platform strategy, design scalable architecture, and lead engineering efforts across ITSM, CMDB, integrations, and DevOps transformation.
Key Responsibilities:Lead architecture assessments for Incident, Problem, Change, and Service Catalog processes.Define governance for Service Catalog and oversee clean-up initiatives.Drive catalog buildout and Ansible integration strategy.Oversee Virtual Agent implementation and conversational workflows.Establish DevOps pipelines, release governance, and integration standards.Lead CMDB governance, CI modeling, and discovery integrations.Conduct design workshops, roadmap sessions, and ensure security compliance.Mentor developers and enforce coding standards and audit controls.
Qualifications:
7+ years in ServiceNow architecture and engineering leadership.Certified System Architect (CSA) or equivalent.Experience with enterprise-scale implementations and ITIL v4 alignment.
Technical Expertise:
Architecture: Scoped apps, multi-instance, microservices.Integrations: REST/SOAP, OAuth, SAML, ESB/MQ.CMDB: Governance, CI modeling, discovery tools.Automation: DevOps, CICD, orchestration.
Leadership Traits:
Strategic thinker with strong stakeholder engagement.Effective communicator and influencer.Passionate about building high-performing teams.
Equal Employment Opportunity Declaration
Brillio is an equal opportunity employer to all, regardless of age, ancestry, colour, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), and sexual orientation.
Know what it’s like to work and grow at Brillio: Click here Salary: 80-85 USD per-hour-wage
